Betting & gaming operators join line-up for SBC Digital Summit’s Payments Day

Betting & gaming operators join line-up for SBC Digital Summit’s Payments Day

The SBC Digital Summit’s Payments Day will see specialists from William Hill, Kindred, Stars Group, Pinnacle and Parimatch sharing in-depth insights about the impact of the COVID-19 pandemic on the payments functions of betting and gaming operators.


With most operators forced to close their head offices, and concerns being raised aboutplayers’ gambling spend and habits during lockdown, payments and compliance teams are having to adapt to new working practices at a time when they are under increased scrutiny.


Taking place on April 30, the fourth day of the groundbreaking online conference and exhibition, the payments track will see experts reveal how they are dealing with the challenges and how that might influence their post-pandemic systems.


It begins with an address by Sam Barrett (Director of Gaming, Trustly) detailing how the payments industry is adapting to the very different business world we are now facing.


The conference sessions then open with ‘Virus check: Payments, fraud and ID’, featuring apanel consisting of Steven Armstrong (Group Director of AML, William Hill), Richard Connolly (Associate Director of Payments Business Development, Stars Group), Rahul Das (Head of Payments, VirginBet) and Roger Tyryzk (Head of Sales UK/I, IDnow), with Joe Streeter (News Editor, moderating.


Among the key issues the panelists will put under the microscope are what impact the change in working practices necessitated by lockdown regulations has had on the usually stringent regimes of checks and processes, and how to maintain compliance whenoperators’ staff are working remotely.


Armstrong believes such debates present a great opportunity for operators and suppliers toshare knowledge and identify ways to work together to deal with the unexpected issues thesector currently faces.


He said: “The SBC Digital Summit comes at a perfect time for our industry. With the effect ofCOVID-19 being felt globally, the event gives us a chance as an industry to join forces andshow the strength we have even in these unprecedented times.”


The day’s second panel is ‘Banking crisis’, which looks at the relationship between operatorsand financial services providers. With operators requiring multiple accounts in order to keepplayer funds separate, but many major banks reluctant to work with gambling businesses, how can online sportsbooks and casinos find the right partners?


Chaired by Andrea McGeachin, CCO of Payments Day sponsor Neosurf, the paneladdressing this vital issue includes Mickael Marceau (Head of Payments, Kindred Group), Olga Golikova (Head of Billing, Parimatch), Alfredo Lazcano (Chairman, LazcanoSamano) and Tal Itzhak Ron (Chairman & CEO, Tal Ron, Drihem & Co.)


In the afternoon, attention turns to how operators can enhance their affordability and IDchecking processes, and the extent to which technology can streamline the multiplemandatory checks to improve customer experience. Speakers for the ‘Affordability & IDchecks - what now for KYC?’ panel include Thees Buschmann (Head of Compliance, RedRhino), Paloma Gonzalez Mascaraque (Head of Payments / MLRO BetConstruct) and Alex Kaganovich (Head of Compliance, Genesis Global), with Peter Murray (Head of GlobalSales, W2) in the moderator’s seat.


The day concludes with the ‘Blockchain payments as a driver in crisis’ session featuring Isabelle Delisle (Head of Payments, Pinnacle) and Max Krupyshev (CEO, by CoinsPaid), with Becky Liggero Fontana (Lead Reporter, AyreMedia) acting as moderator. The panelists will share their expertise on how blockchaintechnology can help operators cope with the impact of the COVID-19 pandemic, andwhether it has a role to play in improved player protection and strengthened complianceprocedures in the long term.


The SBC Digital Summit runs from 27 April to 1 May 2020 and features six furtherconference tracks focused on Leadership in Betting, Leadership in Gaming, the LatinAmerican market, lotteries, the US market, and digital marketing.


The thousands of delegates logging in from around the world can also take in a virtualexhibition featuring the latest offerings from the betting and gaming industry’s mostinnovative suppliers, and make valuable new contacts in the virtual networking lounges.


Find full details of the SBC Digital Summit, including information about how to register anddiscounts available on company group passes at the event’s official website: